If I decide to claim through the other party’s insurance policy (because they are at fault), do I have to let the other party’s insurance company’s preferred repairer examine and or repair my car?.Does my insurance company have to cash settle, replace or repair?.
If I receive a letter from a debt collection company for a car accident, do I respond to the debt collection company or the insurance company that hired the debt collection company.How long does the other party or their insurance company have to contact me in relation to a car accident debt?.Can the other party’s insurance company repair their insured person’s car without letting me examine the car and get my own quotes for repairs?.What if I am in financial hardship and cannot afford to pay the amount or cannot pay the amount in one go?.What if I dispute the need for those repairs or the amount claimed against me as excessive based on what happened in the car accident? The other party’s insurer has provided me with an itemised list of items they repaired.Am I entitled to more than one quote/repair invoice from the other party’s insurance company?.What if I don’t believe that I am at fault?.MAKE SURE YOU HAVE A COPY OF YOUR INSURANCE CONTRACT (THIS IS COMPRISED OF YOUR PRODUCT DISCLOSURE STATEMENT (PDS) AND YOUR CERTIFICATE OF INSURANCE). This fact sheet answers commonly asked questions about car accidents, car insurance claims, insurance investigations and home and or contents insurance.
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